Hans, V. P., & Swiegart, K. (1993). Jurors’ views of civil lawyers: Implications for courtroom communication. Indiana Law Journal, 68, 1297-1332.
Juror reactions to attorneys driven by perceptions of demeanor, emotionality, and organization; jurors did not like extremely high or low levels of emotion or badgering witnesses. Jurors very skeptical of attorneys and reported little influence of opening statements.